Monday, April 12, 2010

Outsourcing vs Labour Brokering

Especially in South Africa labour brokering is often confused with outsourcing and the biggest culprits in promoting this myth is the labour brokering industry itself. Now I would like to state very clearly that I am not against labour brokering and I am a firm believer that there is an important place for the industry in South Africa. That said I think it is prudent to ensure that the two very different industries are not confused.

Firstly, labour brokering is the provision of staff on an outsourced basis, whilst outsourcing is the fulfilling of a function within which a staffing solution may be provided. The methodology and profit generation of these industries is vastly different. Allow me to explain in slightly more detail.

A labour broker earns its revenue from employing and deploying as many staff members as possible. The profits are generated from invoicing their clients more than what they pay the employee. The biggest reason a company is willing to pay a premium for this service is the “passing-on” of risks associated with employing staff and in some cases the increased costs, if any, can be justified by the decreased administration requirement.

A true outsourcing company, on the other hand, generates its revenue from addressing the need of the company within a function at as low a cost as possible and charging the client a premium for that service. Usually at a lower rate than employing staff to fulfil that function. The focus of the outsourcing company is therefore not on their clients staffing requirement but rather on the function that needs to be fulfilled.

So in other words the outsourcing company generates its margin from increasing its efficiency and by leveraging the intellectual capital within the company. For example using better software and more expensive staff than what its clients could afford and sharing these resources with more than one client. On the other hand the labour broker generates its margin from its administrative abilities and from decreasing legal risk.

So which one should your company choose? Simple, it depends on your need. If you require a warm body and do not want litigation risk and the administrative head ache of employment, labour brokering is a viable option for you. If you on the other hand require a function within your company to be managed more effectively and at lower cost outsourcing should then be looked at.

In conclusion, both industries have an important place in the South African economy and address the needs of companies to reduce risk and potentially costs. That said they should not be confused or pit against each other.

Thursday, April 1, 2010

Proper Corporate Governance still a big obstacle for Africa

Africa has seen massive failures in Public Private Partnerships, donor funding that was misappropriated on large scales and project that have all the hopes and dreams of creating jobs and prosperity for its people never being implemented passed the planning phase.

At least this is the thought of most international investors and donors. The successes of many projects are sadly far over shadowed by the failures of others and some of these on spectacular scale. In a fairly recent trip to Uganda I was asked to become involved in a government backed fund raising scheme for Hydro Electricity, the shocking reality is that these projects have been available to investors for years with virtually no takers.

One has to wonder why? The reality is that Africa has ignored Corporate Governance and it is costing the continent growth on a spectacular scale.This is even apparent in South Africa, where we have some of the most progressive codes in corporate governance in the world, in the form of the old King II and now the King III codes. By applying these codes one can effectively manage projects, organisations, partnerships and companies with exquisite corporate governance. The failure to apply these codes is clearly visible in the failures of most state owned company boards, I don’t think it is going to take an avid news reader to think of at least five “para-statels” who’s boards have failed dismally and in the private sector it could also be visible in the board failure of Pioneer Foods.

With the entire continent requiring massive inward investment, donor funding and progressive projects it is clearly time for leaders in both the business and the government sector to embrace proper corporate governance and to take the plight of all stakeholders involved seriously. Africa needs to instil faith in itself and grow trust and respect from the outside community. The only way this can be achieved is by implementing proper corporate governance even in its most basic activities.